Why our customers won’t be falling for the sales sucker punch

January 19, 2016

Peoplebuying-15810_1920 will soon be swarming through stores in search of sales bargains, and many people shopping on-line will doubtless be looking for sales banners screaming out with never-to-be repeated offers.

We don’t enter into such fun and games because we know what you know – that to achieve spectacular savings of 10, 20 or even 30 per cent, retailers’ selling prices would have been artificially bumped up in the run-up to the sales promotions.

Our pricing strategy is simple and transparent. We offer the best possible price at all times.

You will find no gimmicks, sales or special offers on our website, just the best possible price we can offer at all times. You can be confident that other than inflationary increases, the prices will be the same week in week out.

And in addition to being consistently fair on price, we also take a keen, personal interest in each order.

As a family-run business based in the UK there is an element to our approach that can be lacking in larger, corporate organisations.

Every order placed with us is reviewed before it is processed; we call it a ‘potential problem check’ — it’s just to make sure that customers haven’t made any obvious errors when measuring, for example confusing centimetres with inches.

Place an order with us and we follow it through the manufacturing process and check that every aspect of it reaches our standards before they are despatched.

Quite simply, we treat every blind as if it were for our own home.

Our track record of supplying customers with quality, custom-made blinds to the right specifications is second to none, as you can see if you visit our Satisfied Customers page.

Here are our two most recent comments, made by verified customers, and un-edited by us (except for presentation purposes).

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Bought six blinds

I recently ordered six blinds from Made To Measure Blinds.

Five of the blinds arrived in five working days and one arrived in seven working days.

Very pleased with the blinds, top quality.

Peter is VERY good when it comes to dealing with queries. One of my blinds came without the top fix brackets, so I phoned Peter and explained. He posted the brackets on the same day. I was very pleased that there was someone at the other end who actually cared about his customers.

Don’t look anywhere else for blinds… Made To Measure blinds are the top. Thanks to Peter. Keep up the excellent customer service, Peter. Will definitely recommend to friends and family.

Mohamed Abbas Bhanji (December 10, 2015)

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First order, now ordered six more

We selected Made To Measure Blinds because they offered a good range of colours for off-white wooden venetians and were price competitive, so decided to place an order for a single blind as a tester.

The resulting order arrived about ten days later by courier. We were pleased with the quality and finish and have now ordered six more of the same type.

The ordering form on the web-site isn’t the easiest to negotiate, particularly when ordering multiple blinds, but I found the staff very helpful when contacted by phone.

I made an error over the valance, and Peter has kindly arranged for the correctly sized replacement free of charge. All in all, excellent service.

Malcolm Pollard (November 29, 2015)

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